Terms and Conditions

Welcome to Turn And Char Coal. These terms and conditions govern your use of our website and your visit to our restaurant and card lounge. By accessing the website or entering the venue, you agree to be bound by these terms.

The terms apply to all visitors, diners, and card room participants. If you do not agree, please refrain from using the website or visiting the venue. The terms may be updated from time to time, and continued use constitutes acceptance of changes.

Offline Poker and Chip-Only Policy

No Monetary Stakes

All poker games at Turn And Char Coal are played for entertainment purposes only. No real money, cash, or monetary value is involved in any game. Chips are provided solely for gameplay and have no cash value.

Chips cannot be exchanged for money or any other form of payment. No deposits, withdrawals, or cash winnings are permitted. The venue does not operate as a gambling establishment and complies with all applicable laws.

Offline, In-Person Experience

All poker activities take place physically within our card lounge. There is no online poker, remote play, or virtual participation. You must be present at the venue to participate.

Games are conducted in person with physical cards and chips. No online gambling or sportsbooks are offered. The card lounge is designed for a sophisticated, social experience.

Booking and Reservation Policies

Reservations

Reservations can be made through our website, by phone, or in person. We recommend booking in advance for dining and poker events, especially on weekends.

  • A valid contact method is required for booking confirmation.
  • Special requests are subject to availability.
  • We may require a deposit for large group bookings or private events.

Phone: +61 412 583 947
Email: [email protected]

Cancellations and No-Shows

Please notify us at least 24 hours in advance if you need to cancel or modify your reservation. Failure to arrive without notice may result in restrictions on future bookings.

  • Cancellations can be made by phone or email.
  • For group bookings, a longer notice period may apply.
  • We reserve the right to release tables after a 15-minute grace period.

Venue Rules and Conduct

General Conduct

We strive to maintain a sophisticated and welcoming atmosphere. Guests are expected to behave respectfully towards staff and other patrons.

  • Dress code: smart casual attire is encouraged.
  • No outside food or beverages are permitted.
  • Smoking is prohibited indoors, including in the card lounge.
  • We reserve the right to refuse service to anyone who violates these rules.

Card Lounge Etiquette

In the card lounge, players are expected to follow game rules and maintain fair play. Cheating or disruptive behavior will result in removal from the premises.

  • Chips must be handled appropriately and returned after play.
  • No electronic devices at the poker tables during play.
  • Alcohol consumption is allowed but excessive intoxication may lead to removal.

Liability and Disclaimer

Limitation of Liability

Turn And Char Coal is not liable for any loss, damage, or injury sustained on the premises, except where required by law. This includes personal belongings and any incidents during poker play.

Guests are responsible for their own belongings. The venue is not responsible for any disputes between players. All activities are undertaken at the guest's own risk.

Disclaimer

The information on this website is provided for general purposes only. We make no warranties about the accuracy or completeness of the content.

Menu items and prices are subject to change without notice. Poker event schedules may vary. We are not responsible for external links or third-party content.

Intellectual Property

Ownership of Content

All content on this website, including text, graphics, logos, and images, is the property of Turn And Char Coal and is protected by intellectual property laws. You may not reproduce or use any content without prior written permission.

The Turn And Char Coal name and logo are trademarks. Unauthorized use may result in legal action. You may share website links for personal, non-commercial use.

Privacy and Data Protection

Your Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

We collect information for booking and communication purposes. We do not sell personal data to third parties. For more details, please review our Privacy Policy.

Changes to Terms and Conditions

Updates to Terms

We may update these terms and conditions from time to time. The latest version will always be posted on this page, and we encourage you to review it periodically.

Material changes will be highlighted on the website. Continued use of the venue or website after changes constitutes acceptance. The date of the last update will be noted at the top of the page.

Governing Law and Contact Information

Governing Law

These terms and conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

The venue is located in Sydney, NSW. This applies to all users, regardless of location.